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You need to complete two steps before you can use the live environment. Both must be done by your company’s authorised signatory.
Company verification tab showing verification and SLA steps

The Company Verification tab

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How to complete it

1

Open the Company Verification tab

From Settings at the bottom of the sidebar.
2

Start verification

Select Start Verification and submit the signatory’s government data, selfie and CAC details.
3

Sign the SLA

Watch your inbox for the SLA and have the same signatory sign it.
4

Switch to live

When both steps are complete, switch the top bar to live.
Use the same person throughout. Identity information must come from the company’s authorised signatory, and the same authorised person must sign the SLA.

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After you go live

Going live changes more than the badge in the top bar.
1

Swap your API credentials

Live keys are separate from sandbox keys. See Environments.
2

Re-subscribe your webhooks

Sandbox subscriptions do not carry over. See Webhooks.
3

Fund your balance

Live payouts settle from real funds. See Fund your wallet.
4

Set your PIN and settlement account

See Business settings.