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The Settings menu at the bottom of the sidebar holds your personal profile and security, your company’s verification for going live, and who receives email alerts. Expand it and pick Profile or Company Verification; the page has three tabs across the top.
Profile tab in Pila account settings

The Profile tab

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Personal information

1

Edit your details

Under Personal Information, update your first name, last name, email address or phone number.
2

Save

Select Save Changes at the top right.

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Security

Under Security, select Change password to set a new password.

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Two-factor authentication

Under 2 Factor Authentication (2fa), turn on 2FA Authorisation to require a second step when you sign in.
2FA applies to your own login only. Each team member turns it on for themselves.
Turn on 2FA on every account that can move money. A dashboard login plus a payment PIN is enough to send a payout, so a stolen password is a direct financial risk.
If you see a login you do not recognise in Audit logs, change your password here and turn on 2FA straight away.

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Next

Company verification

The two steps that unlock live access.

Email notifications

Choose who receives balance alerts.